Terms and Conditions
Shipping
- All our pieces are sent by private parcel.
- Orders are delivered within 2-5 full business days. Business days are considered business days from Monday to Friday.
- For María Belén Jewelry it is a priority that you receive your order safely and without damage. All of our items are shipped in a standard shipping box, bagged and individually boxed.
- Please note that shipping time may vary due to local customs and local parcel office handling time.
- In peak sales season, the period of 2 to 5 days is extended to 7 business days.
- We have two types of shipping:
Fast Shipping | $70 USD |
Economic Shipping | $35 USD |
Policy of exchanges and returns
- Exchanges of parts are only accepted, if the part is in perfect condition, without damage and in its original packaging.
- Parts must be returned within 10 days from the day you received them.
- Parts can be returned by registered parcel service ONLY.
- The change will be made immediately after receiving the piece in our offices and after our inspection.
- For any repair or change, it will be essential to show the purchase invoice.
- Returns are only allowed for sales at mariabelenjewelry.com, as long as it is for manufacturing details; We DO NOT accept returns with refund, only with credit to be used within mariabelenjewelry.com
- In case you need to make the change or return of a piece, you should contact to receive advice about how to make the change through ventas@mariabelenjewelry.com