Terms and Conditions


  • All our pieces are sent by private parcel.
  • Orders are delivered within 2-5 full business days. Business days are considered business days from Monday to Friday. 
  • For María Belén Jewelry it is a priority that you receive your order safely and without damage. All of our items are shipped in a standard shipping box, bagged and individually boxed.
  • Please note that shipping time may vary due to local customs and local parcel office handling time.
  • In peak sales season, the period of 2 to 5 days is extended to 7 business days.
  • We have two types of shipping:
Fast Shipping $70 USD
Economic Shipping $35 USD


Policy of exchanges and returns

  • Exchanges of parts are only accepted, if the part is in perfect condition, without damage and in its original packaging.
  • Parts must be returned within 10 days from the day you received them.
  • Parts can be returned by registered parcel service ONLY.
  • The change will be made immediately after receiving the piece in our offices and after our inspection.
  • For any repair or change, it will be essential to show the purchase invoice.
  • Returns are only allowed for sales at mariabelenjewelry.com, as long as it is for manufacturing details; We DO NOT accept returns with refund, only with credit to be used within mariabelenjewelry.com
  • In case you need to make the change or return of a piece, you should contact to receive advice about how to make the change through ventas@mariabelenjewelry.com